Event Volunteer

Our Values

We support families across London, Surrey, and Sussex whose children are facing cancer, a life-challenging condition or those facing the heartbreak of the death of their child. We’re there whatever the outcome, for as long as needed, so that no family has to cope alone. The charity was founded in 2004 by our now Founder and Honorary President and has grown enormously over that time. We currently have partnerships with eight hospitals who refer families to us for our support, which ranges from therapies and counselling, to respite holidays and special family experiences. We’re on a mission to help many more families with seriously ill children to know that they are not alone, and we’ll need brilliant and talented people to share our ambition and make it happen.

We strive to create an amazing workplace for all, one where every single employee feels valued, heard, inspired, and supported. As part of this, we have five core values which not only help to set the framework for the work we do supporting families but also paves the way for how we work as a team.

We are personal

We know that every employee’s home life is different and that for everyone, a work/life balance is key, which is why we’ll work with you to find the hours and days that fit with you. We celebrate individualism, welcome ideas and will support every employee with any training they might need to grow and build confidence in their role.

We are impactful

Our whole team shares a passion to make a difference. We all work closely together, which means every employee can see firsthand the difference we make – week in, week out – making it an inspiring and rewarding place to be. What’s more, through collaborative working and a multi-disciplinary approach to mapping out our strategy and looking ahead, we can all play a part in helping drive the charity forward in the way that will be most impactful.

We are adaptable

We’re a close-knit, adaptable team with big ambition. Because we’re responsive and open, we can quickly learn from what works – and what doesn’t – making changes when they’re needed to help us grow and reach bold new goals. We’re not afraid to try new ideas, no matter where they come from, and we’re always up for thinking differently. So, whether you’ve got a brilliant idea for a new service or a better way to run team meetings, we’re all ears.

We are trustworthy

Being approachable, open, and honest is hugely important to us and allows us to build strong relationships with our families, supporters, and volunteers, to help us build a strong and committed team together. We’re transparent about the work we do and how we spend our funds, and always do what we say we will, helping each other out along the way.

We are inclusive

We apply our policy of inclusivity, equality, and diversity across all aspects of our work. We believe that a diverse mix of backgrounds and experiences helps to create a productive work environment by bringing a variety of perspectives and ideas to the table, and we’re dedicated to providing equality of opportunity in recruitment, promotion, training, pay, and benefits.

We recognise that we’re a predominantly white workforce and are genuinely committed to encouraging applications from diverse communities to improve the service we provide to the children and families we support.

We’re not just searching for skills but also how a candidate could uphold our values and enhance our culture, therefore, even if you don’t think you meet the skills criteria listed in our job descriptions, we’d still like to hear from you.